How long will it take to receive my order?
I've made a mistake on my order - can I change it?
If you make a mistake on your order, please email email@example.com as soon as possible.
Can I cancel my order?
How can I return items from my order?
Orders must be returned to [address] within 14 days of receiving your items. Unfortunately, we cannot refund postage for returned orders.
Please note that customised products can only be returned if faulty. If you have any questions please email [firstname.lastname@example.org].